Please read these terms of use carefully before you start to use the site. By using our site, you indicate that you accept these terms of use and that you agree to abide by them. If you do not agree to these terms of use, please refrain from using our site.


ZiddiDirect.com is a site operated by Ziddi Direct Ltd. We are a company registered in England and Wales under registration number 7881197. Our registered office is 80 Brooklands Drive, Leighton Buzzard, Bedfordshire, United Kingdom. Ziddi Direct Ltd trade under the name of Ziddidirect.com


Access to our site is permitted on a temporary basis, and we reserve the right to withdraw or amend the service we provide on our site without notice. We will not be liable if for any reason our site is unavailable at any time or for any period.
You must be over the age of 18 years old to purchase products from Ziddi Direct. If we find out and discover that these rules have not been obliged, or you are under the age of 18 years old, we reserve the right to cancel your order.

We are the owner or the licensee of all intellectual property rights in our site, and in the material published on it.  Those works are protected by copyright laws and treaties around the world.  All such rights are reserved.
You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs in any way.
Under copyright laws you are not able to download, reproduce, post or broadcast any such material listed on this site, if you wish to do so permission must be asked by contacting Ziddi Direct Ltd.
If you copy or download any part of our site in breach of these terms of use, your right to use our site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made. If these rights have been ignored, further action will be taken and it may go to court.
The material displayed on our site is provided without any guarantees, conditions or warranties as to its accuracy, and does not infringe the rights of any third parties to the extent permitted by law.  Content, images and other text will be changed over time at Ziddi Direct in order to make information as accurate as possible in the future.
Ziddi Direct aim to give you the most accurate description on all products listed on the website. However, please take into consideration:

Here at Ziddi Direct Ltd we respect the Data Protection Act. However, please be aware that your details may be passed onto our relevant third parties such as delivery companies.
It is your responsibility that you inform us of correct and sufficient details and you supply us with a fully working valid email address.
It is fully your responsibility to look after your account along with your password and key details. Ziddi Direct will not take responsibility for loss of account details and passwords. This memorable information needs to be stored with the account holder for re-use of logging into your account.
Ziddi Direct accept sales from Credit/Debit cards along with PayPal. On bill statements, you will be billed under the name of ZD Group Ltd.
Ziddi Direct Ltd takes credit card fraud very seriously. We have teamed up with international PCI (Payment Card Industry) and CISP (Cardholder Information Security Program) standards for data protection. We utilize 128bit SSL technology for the encryption to secure your personal details along with card details.
If you are a UK/EU customer you have the legal right to cancel any transaction under the Distance Selling Regulations within 7days following receipt of goods.
Due to the nature of products we sell, we do not accept refunds on: creams, lubricants, condoms (any products which are listed under 'Enhancer's and 'Essentials' category) or adult toys under any circumstances unless faulty on arrival. Please contact us immediately to rectify the problem (see more info on returns section) we will happily exchange the item if available and in stock.
We reserve the right not to accept returns on goods once received if we believe it has been used/worn/labels are not intact and packaging damaged. You have a duty of care once the possessions are in your hands, and it is your responsibility to make sure they are still in supreme condition.

If you send a item back and we feel the product has been used or has not met the above requirements we have the right to send the goods back to you. If products in sealed packaging have been opened they are non refundable and non exchangeable.
We reserve the right not to pay for P&P charges back to our premises on stock which is being returned. We also advise you return products back to us by Royal Mail Recorded Delivery, for quicker time delivery and ensure safety.
Once a product has been dispatched we use Royal Mail Tracked. For Guaranteed next day service we use Interlink express. We can’t always guarantee postal delivery stated in our deliveries section, as this is out of our control. Please allow more time for deliveries if orders have been made on weekends and bank holidays. If the product has not arrived after 28 days you will need to contact our support team quoting your customer reference number and details (this also includes European orders.)
Once your product has been despatched, we use Royal Mail International Signed for. For European orders we are only able to ship to the billing address. If the address is modified at checkout stage for European customers, and a different delivery address has been added to the billing address your delivery will be automatically be shipped to the original address, or the order may even be cancelled. We will not pay for P&P charges back to us.
The recipient may have to pay for customs tax and import duty tax when the parcel arrives at its destination. Additional tax/fees will have to be checked by the customer before ordering a product so you receive no unexpected surprises. It is your responsibility to check this information out before ordering. Ziddi Direct will not take any responsibility for import duty and customs tax. Tax rates vary from country to country.

We aim to update our site regularly, and may change the content at any time. If the need arises, we may suspend access to our site, or close it indefinitely because of updates. We don’t need to make you aware of when these changes arise.


We process information about you in accordance with our privacy policy. By using our site, you consent to such processing and you warrant that all data provided by you is accurate.


You must not misuse our site by knowingly introducing viruses, trojans, worms, or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to our site, the server on which our site is stored or any server, computer or database connected to our site. You must not attack our site via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our site will cease immediately.
We will not be liable for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our site or to your downloading of any material posted on it, or on any website linked to it.


The English courts will have non-exclusive jurisdiction over any claim arising from, or related to, a visit to our site. 
These terms of use and any dispute or claim arising out of or in connection with them or their subject matter or formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the law of England and Wales.


We may revise these terms of use at any time by amending this page. You are expected to check this page from time to time to take notice of any changes we made, as they are binding on you. Some of the provisions contained in these terms of use may also be superseded by provisions, or notices published elsewhere on our site.
All models used on Ziddi Direct.com are over the age of 18 years old.

If you have any concerns about material which appears on our site, please contact sales@ziddidirect.com
By purchasing goods and products on this site, you are accepting the terms and conditions which are listed above. These terms and conditions take effect from the date you first use the site. All content which you submit may be used at Ziddi Direct’s sole discretion, as we reserve the right to cancel and delete any content used which may be misleading, abusive or rude. These terms and conditions do not affect your statutory rights.